Service down?!?!?

How to troubleshoot.
Sewsew
Posts: 8
Joined: Sat Jan 03, 2026 9:58 pm

Re: Service down?!?!?

Unread post by Sewsew »

Thank you. I appreciate your update. 🤞
Everytimeidine
Posts: 7
Joined: Sun Jan 04, 2026 4:10 am

Re: Service down?!?!?

Unread post by Everytimeidine »

sweetlyb wrote: Sun Jan 04, 2026 3:40 am We are back. LIVE TV will be done in 30 more mins to be 100%. 24/7 and VOD servers are still down.

They are still working on it
Any word on when “deleted” accounts will be reinstated? Both of my account show deleted on the app. But active on the site.
Sewsew
Posts: 8
Joined: Sat Jan 03, 2026 9:58 pm

Re: Service down?!?!?

Unread post by Sewsew »

Same issue here. Both TVs are showing as deleted accounts, but I just renewed them a few weeks ago. Hoping by tomorrow , it is all fixed.
Everytimeidine
Posts: 7
Joined: Sun Jan 04, 2026 4:10 am

Re: Service down?!?!?

Unread post by Everytimeidine »

I got an update from telegram

“ ATTENTION: Currently our panel is only working for restreamers. For APP users It is not working due to a bug in our API. Please stand by we hope to fix this ASAP”
austin
Posts: 13
Joined: Sat Jan 03, 2026 8:17 pm

Re: Service down?!?!?

Unread post by austin »

my reseller panel says my accounts are active but when i try to login i get login failed please check your server address username and password.
Everytimeidine
Posts: 7
Joined: Sun Jan 04, 2026 4:10 am

Re: Service down?!?!?

Unread post by Everytimeidine »

austin wrote: Sun Jan 04, 2026 6:33 am my reseller panel says my accounts are active but when i try to login i get login failed please check your server address username and password.
See my post above chief
austin
Posts: 13
Joined: Sat Jan 03, 2026 8:17 pm

Re: Service down?!?!?

Unread post by austin »

ok so they are still working on it?
Everytimeidine
Posts: 7
Joined: Sun Jan 04, 2026 4:10 am

Re: Service down?!?!?

Unread post by Everytimeidine »

…yes
Everytimeidine
Posts: 7
Joined: Sun Jan 04, 2026 4:10 am

Re: Service down?!?!?

Unread post by Everytimeidine »

“ Hi,

We would like to inform you that our panel is currently experiencing a security issue. Please don’t worry — our technical team is actively working on resolving it, and we expect everything to be fully restored within today.

During this time, you may experience temporary service interruptions or limited access. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

If you continue to experience issues after the fix is completed, please feel free to contact us again.

Best regards,
Support Team”
austin
Posts: 13
Joined: Sat Jan 03, 2026 8:17 pm

Re: Service down?!?!?

Unread post by austin »

any updates?
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